Privacy Policy
TruForm Labs – Privacy Policy
At TruForm Labs, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our website, place an order, or interact with our services.
1. Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
Device & Usage Data
We may collect anonymized data including:
- IP address
- Browser type
- Pages visited
- Referring URLs
This data helps us improve performance, security, and user experience.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer and account support
- Improve site functionality and user experience
- Send transactional communications (order confirmations, shipping updates)
- Detect and prevent fraud or misuse
3. Information Sharing
TruForm Labs does not sell or rent your personal information.
We may share information only with trusted service providers necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
All partners are required to maintain strict confidentiality and data protection standards.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance site functionality
- Analyze traffic and usage behavior
You may disable cookies in your browser settings; however, some features may not function properly.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information.
All sensitive data is encrypted in transit using industry-standard SSL/TLS protocols.
6. Your Rights
You may contact us at any time to:
- Access or update your personal information
- Request deletion of your data
- Opt out of non-essential communications
7. Age Restrictions
Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect data from minors.
8. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
9. Contact Information
For questions regarding this policy, please contact:
TruForm Labs
Email: support@truformlabs.com
Compliance Notice
All products offered by TruForm Labs are intended strictly for:
- Research
- Laboratory
- Professional use only
Not for human consumption.
None of the statements on this website have been evaluated by the U.S. Food and Drug Administration.
Products are not intended to diagnose, treat, cure, or prevent any disease.
TruForm Labs is a research supply company and is not:
- A compounding pharmacy
- An outsourcing facility under Section 503A or 503B of the Federal Food, Drug, and Cosmetic Act